What do I do if I receive the wrong item in my order?Updated 2 months ago

We are sorry to hear you received the wrong item in your order! 

If you received a different product than what you ordered, please visit our Returns Center, select “Received Wrong Item” under “Reason for Return,” and proceed through the exchange process. We will ship the correct item to you right away. 

You can also report your order issue to our team via email at [email protected] for further assistance.

Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.

While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll resolve the situation as best we can!