Thuli logo
Thuli logo

All articles

Do you ship worldwide?Updated 2 months ago

We do! We ship to several international destinations, including Canada, Mexico, Europe, Japan, China, India, and Australia. International orders ship via DHL Express, UPS, or USPS. If we ship to your country, available shipping rates will be quoted at checkout. If not, email [email protected] to see if we are able to ship to your country.

All international orders are final sale.

Typical shipping time for international orders is 5-14 days and will depend on the final destination and the shipping service you selected at checkout. The shipping fee quoted at checkout does not include any duties or taxes charged by the destination country. All import duties and taxes are paid by the customer.

THULI does not collect duties, taxes, or VAT for international orders. These fees will be charged separately by the destination country. THULI does not get involved with duties, taxes, or VAT outside of the United States in any way, including in cases of shipping issues or returns. We recommend researching these fees for your country before placing an order as they can be expensive.

For international orders that ship via trackable USPS, THULI is not liable for the package once it has left USPS's possession and has changed into the hands of the post in the receiver's country.

If products are returned to us by the shipping carrier because of trouble delivering to the address given on your order, we will issue you a refund for the products. We reserve the right to retain any costs incurred in arranging for the delivery and return of the product. Shipping fees are not refundable.

All risk in the order, including risk of lost, stolen, or damaged products, shall pass to the customer. THULI shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.

Was this article helpful?
Yes
No